Service – WOCEN

SUPPORT

HomeService

COMPREHENSIVE SERVICE FOR GLOBAL CUSTOMERS


WOCEN Power provides reliable after-sales support for overseas customers through professional technical assistance, localized service
resources and comprehensive service
Product Warranty

1-Year Warranty for WOCEN products supplied to overseas customers.

Localized Service Network

WOCEN works with authorized distributors to establish overseas service centers and provide localized technical support.

Spare Parts & Backup Equipment

Essential spare parts and backup equipment are maintained at selected overseas service centers to support efficient maintenance and minimize downtime.

Technical Support & Training

WOCEN provides technical documentation, product training, troubleshooting guidance and service training for authorized distributors and their service teams.

Service Advantages

  • 01
    Localized Service Network

    Local service resources through WOCEN’s global distributor network for faster and more convenient support.

  • 02
    Fast Technical Response

    Professional engineers provide remote troubleshooting and technical guidance to help identify and resolve issues efficiently.

  • 03
    Spare Parts & Backup Equipment

    Overseas spare parts and backup equipment help reduce downtime and keep your testing operations running.

  • 04
    Professional Technical Support

    From installation and operation to troubleshooting and maintenance, WOCEN provides comprehensive technical assistance.

  • 05
    Trained Service Partners

    Authorized distributors receive professional product and service training to deliver reliable local support.

Service Process


Fast Response. Flexible Solutions. Reliable Support.
From remote troubleshooting to factory repair and on-site service, WOCEN provides flexible solutions based on the customer's needs and equipment condition.
  • 01

    Service Request

  • 02

    Professional Diagnosis

  • 03

    Flexible Service Solution

  • 04

    Fast Issue Resolution

  • 05

    Service Follow-Up

Case Studies


Real-world results. Proven expertise.
  • New Energy Vehicle Testing
    Powertrain Testing for Electric Vehicles

    An electric vehicle manufacturer required a reliable testing solution for evaluating motor controllers and electric powertrain systems under different operating conditions. Wocen Power provided a bidirectional DC test power supply to simulate power supply conditions and support dynamic testing with energy regeneration. The solution offers flexible voltage and current control, helping the customer meet the testing requirements of EV powertrain R&D and performance validation.

  • New Energy Vehicle Testing
    Integrated Testing for OBC & DC-DC Converters

    An automotive electronics manufacturer needed a flexible test setup for validating the performance of on-board chargers (OBC) and DC-DC converters. To meet these requirements, Wocen Power supplied a combination of programmable AC power sources, bidirectional DC power supplies, and electronic loads. This integrated testing solution enables engineers to simulate different operating conditions and conduct comprehensive performance evaluations of automotive power conversion systems.

  • Drone Testing
    Power System Testing for Industrial Drones

    A drone technology company needed a controllable power testing environment for evaluating the performance and stability of its onboard power systems. Wocen Power's programmable bidirectional DC test power supply enables engineers to adjust voltage and current according to specific test requirements, supporting power system validation under different operating conditions and providing greater flexibility for product development.

Frequently Asked Questions


Contact us to discuss your needs. We are growing together.Questions about the product can be answered here.
Contact Us
  • What is a bidirectional DC test power supply?

    A bidirectional DC test power supply can deliver power to a device under test and absorb power returned by the device. Regenerative models can feed recovered energy back to the grid, helping reduce energy consumption and heat generation.
  • How do I choose the right test power supply?

    Consider your application's voltage, current, power, operating modes, dynamic response requirements and testing objectives. Sharing these parameters with our team helps us recommend a suitable product or customized solution.
  • Can Wocen Power provide customized testing solutions?

    Yes. Contact our team with your device specifications, test procedures and application requirements so we can evaluate a suitable configuration.
  • How can I request a quotation?

    Send us your required voltage, current, power rating, application and estimated quantity. Our team can use this information to assess your requirements and provide a suitable quotation.

Get a Quote

Expert Support for Your Testing Needs
Customized Solutions for Your Applications
Explore Global Partnership Opportunities
WhatsApp

Leave a message!

Leave a message!